Hotel Manager Soori Penang - A Member of The Leading Hotels of the World Penang heritage, reimagined. Soori Penang is an intimate, heritage conservation shophouse hotel offering discreet, design-led luxury in the heart of George Town. As a proud member of The Leading Hotels of the World, we are guided by thoughtful service, quiet confidence, and a deep respect for place. We are seeking a Hotel Manager with a strong international luxury hotel or resort background , who brings polish, presence, and genuine passion for hospitality . This role suits a leader who is naturally engaged on the floor, highly articulate, and confident representing a refined, boutique luxury brand. Working closely with Soori HQ and ownership, the Hotel Manager will play a pivotal, hands-on role in shaping guest experience, operational excellence, and team culture in a highly personalised setting. Key Responsibilities Lead daily hotel operations with visibility, responsiveness, and precision Deliver a seamless, intuitive guest journey reflective of 5-star international standards Partner closely with Soori HQ and ownership on strategy, standards, and performance Maintain a calm, assured presence with guests and team alike Oversee financial performance including revenue, cost control, forecasting, and cash flow Foster a culture of accountability, service excellence, and continuous learning Inspire and develop a small, dedicated team aligned with Soori's values Represent Soori Penang with professionalism and discretion at all times Candidate Profile Proven experience within 5-star international hotels or luxury resorts Exposure to boutique or small-scale luxury operations preferred Naturally presentable, articulate, and confident communicator Highly hands-on, detail-oriented, and operationally strong Passionate about luxury hospitality and personalised service Comfortable working closely with ownership and aligning with brand vision An experienced EAM from a 5-star environment ready for full leadership will be considered How to Apply If this opportunity aligns with your experience and aspirations, please submit: Your resume A short cover letter outlining your suitability Your expected salary Email to [HIDDEN TEXT]