WXG - Operation Manager (3rd Party Contract -1 Year Renewable)

Tencent Lihat semua pekerjaan

  • Kuala Lumpur
  • Tetap
  • Sepenuh masa
  • 7 hari lepas
About Job About Tencent Tencent is an Internet-based platform company founded in Shenzhen, China, in 1998. We use technology to enrich the lives of Internet users and assist the digital upgrade of enterprises. Our mission is 'Value for Users, Tech for Good'. We embrace a culture of teamwork & creativity and are driven by our values - Integrity, Proactivity, Collaboration and Creativity. We are rapidly expanding our international operations and are looking for top talent to propel us forward. Combining the results-oriented nature of a start-up with the resources of a profitable and leading Internet company, Tencent offers a unique opportunity for aspiring individuals to thrive. Business Unit Introduction - WXG WeChat Pay is a mobile payment and digital wallet service integrated within the WeChat app, launched by Tencent in 2013. It allows users to make secure payments via QR codes, transfer money, pay bills, and shop online. WeChat Pay is looking to expand internationally to create a larger network of merchants and convenience for WeChat users globally. With over 1.3 billion users worldwide, WeChat is changing the mobile landscape by connecting people, services, and businesses by offering a seamless experience within the WeChat ecosystem, providing a convenient way to handle both everyday transactions and larger purchases. Responsibilities: Maintain daily communication and provide prompt responses to partners and clients via WeChat groups, WeCom groups, and email. Coordinate with cross-functional internal teams to ensure smooth operational flow and proper resource alignment. Manage and resolve daily enquiries from PSPs and Key Account clients. Drive new client acquisition through cold calling, walk-ins, and face-to-face meetings to expand the customer base. Support the planning and execution of marketing campaigns, including event design and logistics coordination. Prepare regular regional reports to monitor and analyze business performance. Conduct market and customer research to identify trends and growth opportunities. Knowledge and Experience: Experience in business development or the retail industry; exposure to the payment platform or banking industry is highly preferred. Candidates with prior experience working in international card schemes (e.g., Visa/Mastercard) or merchant acquiring institutions are strongly encouraged to apply. Good understanding of the local culture and market trends. Proficient in both English and Chinese (spoken and written). Strong communication, coordination, and presentation skills. Fast learner with strong ownership, accountability, and results-driven mindset. Familiarity with WeChat products and its ecosystem is an added advantage.

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