Job Responsibilities: Conduct data analysis, spotting data trends, performing gap analysis, generating reports, and recommending improvements to current business metric collection process Produce and deliver tracking and reporting for Key Performance Indicators (KPIs) Design key dashboards and scorecards for Senior Leadership and Business Unit Team Leaders, Training Team, Quality Analysts, etc. Perform ad hoc data analysis to support business initiatives Address reporting and data related questions from the team Seek opportunities to drive innovation and process improvement through data driven decision making Own weekly/monthly/quarterly operating rhythms (pipeline reviews, forecast calls, QBRs, business reviews). Create agendas, pre-reads, action tracking, and follow-through to ensure decisions turn into execution. Partner with Sales Leadership to define success metrics and operational expectations. Identify operational bottlenecks (handoffs, approvals, deal desk dependencies) and propose fixes. Ensure change management when new processes, policies, or tooling are introduced. Qualifications: Bachelor's Degree OR High School Diploma plus a minimum of 2 years of relevant work experience Minimum 3 years of experience in a reporting or analytics environment, with proven ability to deliver high quality and accurate reports within demanding timescales Significant experience creating reports and dashboards within Google Sheets, Excel, Salesforce, and Tableau Demonstrated ability to recognize reporting process gaps and recommend improvements Demonstrated ability to clearly communicate complex quantitative analysis into actionable insights Good operational rigor: ability to run cadences, manage stakeholders, and enforce process standards. Excellent program management skills: timelines, dependencies, documentation, follow-ups. This role involves work where accurate color recognition is required (e.g., reading color-coded data, creating data visualization, presentation deck etc) About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
