Branch Manager - Johor
Ambition Lihat semua pekerjaan
- Johor Bahru, Johor
- RM 15,000-20,000 per bulan
- Tetap
- Sepenuh masa
- Oversee daily branch activities including sales, operations, customer service, and administration.
- Lead, coach, and mentor a diverse team to achieve both financial and operational KPIs.
- Establish clear goals for each department and ensure alignment with the company's overall strategy.
- Maintain a strong focus on service quality, operational accuracy, and compliance.
- Strengthen existing customer relationships and maximize wallet share via cross-selling and value-added services.
- Collaborate with regional and global sales teams to support large tenders and RFQs.
- Monitor branch performance through KPIs such as GP, DSO, shipment volumes, on-time delivery, and customer satisfaction.
- Minimum 10 years of experience in freight forwarding, logistics, or supply chain management.
- Proven track record in leadership roles within seafreight and/or airfreight logistics.
- Strong commercial acumen with experience managing P&L.
- Excellent understanding of international trade, INCOTERMS, customs regulations, and carrier networks.
- Strong communication, negotiation, and stakeholder-management skills.