Summary We are looking for a highly motivated and technically proficient Sr. System Analyst to support the development and enhancement of customer and credit origination systems, including Microsoft Dynamics 365 and loan origination platforms. This role requires strong analytical skills, hands-on experience in system design, and the ability to collaborate across business and technical teams to deliver scalable, secure, and high-performing solutions. Key Responsibilities Analyze and define detailed functional and technical specifications based on business requirements. Collaborate with business analysts and stakeholders to gather and clarify end-to-end process, data, and interface requirements. Perform gap analysis and ensure traceability from business needs to technical solutions. Create and review technical design documents, ensuring alignment with architectural standards and security requirements. Coordinate with vendors and internal teams during development, testing, and deployment phases. Support SIT and UAT testing, including test planning, defect analysis, and validation. Lead junior analysts and provide mentorship within the team. Facilitate knowledge transfer and "Train-the-Trainer" sessions on application enhancements. Participate in threat modeling and ensure comprehensive implementation of security safeguards. Demonstrate proactive ownership of tasks, from coordination to delivery and stakeholder communication. Key Requirements Bachelor's degree in Computer Science, Engineering, or a related field. 6-9 years of hands-on experience in system analysis, preferably in banking or financial services. Proven leadership in managing IT delivery teams and implementing large-scale projects. Strong technical/product knowledge of Microsoft Dynamics 365 (Sales, Customer Service or other CRM platform eg. Siebel or Salesforce) In-depth understanding of credit origination processes and system interfaces. Experience with both Agile and Waterfall methodologies. Proficient in functional specification writing, data mapping, and database querying. Familiarity with tools such as JIRA, Confluence, and technologies like .NET, SQL Server, React JS, MQ, and SSO. Excellent communication, problem-solving, and stakeholder management skills. Ability to manage multiple priorities and perform well under pressure. Show more Show less