Mandarin Customer Service - Airlines Industry

IGT Solutions

Shah Alam, Selangor
Tetap
Sepenuh masa

8 jam lepas

MohonKelayakan

Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
Maintain good communication and cooperation with relevant departments
To exceed customers' expectations in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements and SLA.

Tanggungjawab

Must be able to converse fluently using Mandarin and English
Must be able to read & write Traditional Mandarin word
Education: SPM, UEC, O-level or; and above
Working Hours： 24/7 Rotational Shift - 5 days working
Preferred to have six months or more of customer service experience
Fresher are welcomed to apply

Manfaat

KPI incentives
Transportation allowances
14 days AL; 14 days ML, 60 days Hospitalization leave
EPF, SOCSO
Health and life insurance
Medical Claim
Corporate deals

Manfaat tambahan

Training Provided
5 Working Days

KemahiranMandarin Language Proficiency Problem-SolvingPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja

Memohon