Supply Chain Manager, Malaysia
Boston Scientific Lihat semua pekerjaan
- Kuala Lumpur
- Tetap
- Sepenuh masa
- Responsible for overall Supply Chain KPIs within the country
- Responsible for overall customer service and order management activities, ensuring timely revenue recognition by financial cut-off.
- Responsible for country inventory management, ensuring inventory plan is aligned with business plan.
- Responsible for 3PL management, ensuring all warehousing and distribution activities meet the agreed SLA.
- Responsible for channel partner/ Commission agent engagement in the country, including on-boarding activities, contract management, and business reviews along with commercial team
- Collaborate with commercial team on route-to-market activities, including new product launches, consignment and order fulfillment process setup, capital equipment program management, and service level expectation setting with customers
- Manage import/ export activities on trade and non-trade items by collaborating with appointed freight forwarders.
- Ensure the operational activities are following regulatory, quality, and financial policies.
- Lead and drive regional and local initiatives to drive process excellence within the country.
- Foster team dynamics and close collaboration among various functions to deliver business results
- Maintain optimum inventory levels to meet the planned DIOH (Days Inventory on Hand) targets.
- Planning and control departmental expense and country inventory level
- Reduction of slow moving or nonmoving inventory to optimize inventory reserves.
- New product launch planning with sales teams
- Support customer service to complete the order processing in time
- Working with service providers for timely and accurate delivery of products
- Warehouse Management in line with Quality objectives.
- Drive process improvements to improve operational efficiencies.
- Consolidate customer feedbacks and drive customer improvement actions
- Demand and supply planning alignment with Regional Demand Planner in monthly Sales, Inventory and Operations Planning (SIOP) meeting.
- 3PL governance and KPIs assessment and improvements
- Improve field inventory accuracy and maintain compliance
- Regular PAR level review and inventory maintenance at hospital locations
- At least 7 years of working experience in supply chain management preferably in FMCG / Medical equipment / Pharmaceuticals company and experienced in leadership position
- Performance oriented, analytical, and sharp minded
- Excellent interpersonal and communication skills
- Excellent administrative and organizational skills
- Demonstrate good leadership skill and a team player
- Experience in using SAP will be added advantage.
- At least Bachelor’s Degree in supply chain management / Logistics or any relevant degree
- MBA/ APICS certification is preferred
- Speaks and understands English on a Business level
- Good understanding on supply chain and operational activities including (but not limited to) planning, warehousing, distribution, inventory management, customer fulfillment and import/ export operations
- Understands basic finance and comfortable with P&L review would be added advantage
- Able to recognize and handle any reconciliation issues proactively
- Proactively add value to business processes including both internal and external customers
- Familiar with basic analytical tools such as spreadsheets and visualization tools
- Good problem-solving skills
- Good presentation skills
- Customer focused
- Ability to work under pressure