As the IT/MIS Infrastructure & Network Ops , you are responsible for ensuring stable, high-quality IT infrastructure and IT security services. Maintaining optimized day-to-day operations, ensuring compliance with internal policies and external regulations and upholding the standards across all IT Infrastructure, IT Security & Information Security activities. Oversee all IT infrastructure including client devices, servers, networking equipment, cabling, and datacenters, ensuring compliance with NIST frameworks. Manage daily IT operations aligned with ITIL standards (incident, change, patch, and asset management; network and datacenter administration; vendor and continuity management). Lead and support IT infrastructure, IT Security & Information Security projects, including initiatives driven by business needs or the central IT team. Act as the local liaison for IT Infrastructure, IT Security & Information Security topics. Provide backup support for both frontend and backend IT operations when required. Ad-hoc projects and tasks as assigned by line manager Requirements Soft skills are just as important as your technical skill set. Bachelor&aposs degree in computer science, IT, or related field. 3 years hands-on experience in IT infrastructure, system administration and support. Solid knowledge of computing systems, hardware, networks, and enterprise applications. Strong experience with Windows Server, Windows clients, Active Directory, and Intune. Skilled in infrastructure components including: Firewalls (Cisco ASA), IPS, VPNs, Proxy, NAC (Cisco ISE), VoIP (Cisco/Avaya) Network protocols (VLAN, STP, LACP, BGP, OSPF, MPLS, etc.) Backup systems (Veeam), SAN storage including disaster recovery Proficient in Windows SCCM, Cisco networking and Azure. Experience with VMware, server provisioning (dev/test/prod). Strong documentation and vendor management skills. Ability to manage tight timelines and ensure IT security & compliance. Responsible, unwavering integrity, team player is a must. Reach Cheyenne at 010 633 9445 for a private conversation, with your resume. Benefits 1) Insurance Group Hospitalization and Surgery RM40,000 2) Insurance Group Term Life RM30,000 3) Insurance Group Personal Accident Basic x 24 Months 4) Insurance Group Travel Cover (Any incident including flight delay, luggage loss and others) 5) 18 Days Entitlement of Annual Leave 6) WFH 6 days/month 7) Flexible working hours (7.30am - 4.30, 8am - 5pm, 9am - 6pm) depend on your daily task. 8) 16% EPF (Employer) 9) Bonus 10) Outpatient RM4000 cover spouse & child i) Dental Capped RM1500 ii) Optical Capped RM500 iii) Chiropractic RM2000 iv) Health Screening unlimited upon your balance Outpatient Limit 11) Public Holidays follow both Selangor & KL.12) Hybrid work arrangement approved once you&aposre able to prove your accountability and ownership of work - before probation (6 months) confirmed Show more Show less