Customer Service Team Lead - Mandarin
- Malaysia
- Tetap
- Sepenuh masa
- Bachelor Degree preferred
- Significant experience in a complex fast paced environment
- Minimum 2 years of prior relevant people management experience
- Strategic thinker with strong analytical and creative problem-solving skills
- Excellent written and verbal communication skills
- Passion for ensuring an excellent user experience
- Provide mentorship, guidance and career development to members of your team
- Lead a high-performing team through an exciting transition to build problem solving,
department to develop deeper, more scalable solutions * Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise
- Establish team goals and work with direct reports on strategies for executing,
analytical approaches and develop solutions * Identify actionable insights, suggest recommendations, and influence team strategythrough effective communication * Advocate for users within their market, partnering with global and cross-functionalteams to develop global solutions