Company: Teleperformance Location: Malaysia Job Type: Full-time Language Requirement: Korean + Good English Industry: Customer Support / BPO Shift: Follow US Shift (including weekends/public holidays, if required) Compensation: Competitive Salary + Language Allowance + Health Benefits Key Responsibilities Handle customer inquiries via voice, email, and chat in Korean Provide accurate information, guidance, and follow-up on patient cases and service requests Ensure timely resolution of queries while maintaining high customer satisfaction Document interactions in CRM systems accurately and thoroughly Coordinate with internal teams and escalate cases when necessary Requirements Fluent in Korean Good English communication skills (for internal communication and training) Previous experience in call center, or customer service is a plus Excellent communication and interpersonal skills Willingness to work on night shifts, including weekends and public holidays Currently based in Malaysia or open to relocating in Malaysia What You'll Get Competitive base salary + allowances Health and wellness benefits (medical, insurance) Comprehensive training Career growth opportunities in a reputable international company Supportive, multicultural work environment Here's why you should consider us: Join a multinational company that values, supports, and recognizes its people Enjoy an attractive remuneration package with incentives Get access to career growth tools and ongoing development support Be part of a team that's passionate about making a real impact Relocation Perks: Working Visa Flight Ticket First week Accommodation