Day Shift Only] Customer Service Representative - Mandarin Speaker

Aegis BPO Malaysia Sdn Bhd

Petaling Jaya, Selangor
RM 2,800 per bulan
Tetap
Sepenuh masa

8 hari lepas

MohonKelayakan

Join Our Team as a Customer Service Specialist !*

Are you passionate about providing exceptional customer service? Do you have a knack for solving problems and a keen interest in the Telecommunication industry? If so, we want to hear from you!What We Offer:Job Position: Customer Service Executive (Mandarin Speaker)Working Hours: Shift Rotational Basis (8am - 9pm)Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)Salary: Monthly salary minimum RM2800 with Allowances and Incentives️ Skills & Qualifications:Technical Proficiency: Familiarity with TELCO is a plus.Problem-Solving: Ability to think on your feet and resolve issues quickly.️ Communication: Excellent verbal (Mandarin & English) and written communication skills.Experience: Previous experience in customer service or technical support. Fresh graduate is welcomed!TanggungjawabKey Responsibilities:️ Product Support: Assist customers inquiries, troubleshooting, and resolving issues.Communication: Provide prompt and courteous responses to customer emails, calls, and chats.Reporting: Maintain accurate records of customer interactions and feedback.Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.ManfaatPerks & Benefits:️ Paid Time Off: Generous vacation days and holidays. (5 working days per week)Growth Opportunities: Professional development and career advancement.Health Coverage: Medical leave entitlementTeam Environment: Work with a supportive and dynamic team.** How to Apply:**Ready to make your mark in the printer industry? Submit your resume and a brief cover letter to and let us know why you'd be a great fit! HR will look for you!Manfaat tambahan

Staff Activities
Training Provided
Allowance Provided
5 Working Days

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