1. Business Process Documentation Lead the end-to-end documentation of As-Is and To-Be finance-related processes impacted by system migration projects, including revenue recognition, invoicing, credit/debit note management, payment processing, tax and collections. Lead workshops between Finance and IT teams/other business units to map current processes and identify pain points, manual workarounds, and inefficiencies. Develop detailed process flow diagrams, SOPs, RACI matrices, and business requirement documents (BRDs), governing Finance related processes Translate business needs into clear and actionable documentation for developers, testers, and configuration specialists. 2. Finance Workstream Lead Act as the support and SME for Finance in all IT system migration program with a focus on ensuring process integrity and readiness Work with Senior Finance System & Governance Specialist, solution architects and system integrators to ensure To-Be processes are aligned with system capabilities and finance compliance needs Maintain a central repository of all documented processes and version-controlled updates, ensuring alignment with PMO and audit requirements 3. Change Impact Analysis Analyze the impact of proposed system changes on current finance workflows, policies, and reporting structures. Provide recommendations for process optimization and automation within the new system platform Ensure appropriate sign-off from Finance leadership on any revised process flows or exceptions 4. Testing & Validation Support Create process-based test scenarios and support UAT and SIT by validating that business processes perform as expected in the new system Document test outcomes, exceptions, and any process-related defects, and follow up on resolution 5. Training & Knowledge Transfer Develop process-driven training content and user guides for finance and billing end-users Assist in delivering or facilitating finance-specific training sessions post-migration Qualifications Bachelor's degree in Finance, Accounting, Business, or a related field 8 - 10years of experience of which 4 years in Technology - Finance or Business Process roles, with specific experience in system migration or transformation projects Proven experience in business process documentation Strong knowledge of billing operations and financial reporting Excellent communication and facilitation skills, with a focus on stakeholder collaboration