Manager, Vendor Workshop Management (GEGM Claims Management - Motor)

Great Eastern Lihat semua pekerjaan

  • Kuala Lumpur
  • Tetap
  • Sepenuh masa
  • 2 hari lepas
The Manager – Vendor Management is responsible for overseeing the selection, onboarding, performance, and relationship management of vendors i.e. repairer, windscreen specialist and adjuster. This role ensures that vendors deliver quality services/products in alignment with contractual obligations, company standards, and strategic goals.
  • Develop and implement vendor management strategies aligned with business objectives.
  • Identify and onboard vendors that meet quality, cost, and compliance requirements.
  • Monitor vendor performance using KPIs and SLAs.
  • Conduct regular reviews and audits to ensure compliance and service quality.
  • Build and maintain strong relationships with key vendors to foster collaboration and continuous improvement.
  • Manage vendor contracts, renewals, and terminations.
  • Ensure adherence to legal, regulatory, and company policies.
  • Identify and mitigate risks associated with vendor operations.
  • Support internal stakeholders in resolving vendor-related issues.
  • Drive initiatives to optimize vendor processes and reduce costs.
  • Stay updated on market trends and innovations in vendor management
Qualifications
  • Strategic thinking and decision-making
  • Relationship building and stakeholder management
  • Attention to detail and problem-solving
  • Project management and organizational skills
  • Adaptability and resilience

Great Eastern