Shipping Management & Operation Vendor Management Asia Pacific (Manager) 1
- Kuala Lumpur
- Tetap
- Sepenuh masa
- Steer and develop operational vendor management for Maritime Carriers, Tank Container Operator (TCO), Flexitank Category for Asia Pacific
- Tactical end to end management of Maritime Carriers, TCO and dedicated tank operations, from contract to operational planning and onboarding, performance management, crisis management, and operational issue support to country operations
- Develop and implement service management of assigned category aligning with overall business objectives for export and import countries within GB scope
- Ensure supply chain process link between Lead Logistics Provider (LLP), Logistics Service Provider (LSP), Third party logistics (3PL(s)) and BASF internal functions, of maritime logistics category including regional process and knowledge management for import export processing of containerized, isotank and bulk parcel handling unit
- Inbound & Outbound Shipping Management Support and performance steering
- Global collaboration on maritime crisis management and shipping initiatives
- Lead opportunities for improvement, optimization and effective management of Maritime Carrier, TCO, Flexitank and Bulk Parcel import export operations, incl. structural improvements with business units/service providers.
- To work and establish performance management covering Service KPI, Cost & Quality for the different Service Providers used by the Import Export Operations in the countries
- Support development of risk assessment as well as contingency plans, apply respective measures in collaboration with service providers
- Ensure contracted global freight agreements are incorporated into operations system & processes
- Support Global Freight Procurement in contract to onboarding of annual Liner, TCO, Flexitank tender of Asia Pacific. Ensure service changes within the tender period are promptly translated to operational level.
- Monitor utilization rate of and adherence to contracted quota
- Evaluate and manage LSP service levels through key performance measurements, service provider relationships and operational reviews
- Support efficient & effective crisis management, incident communication including coordination of insurance claims and general average.
- Monitoring, reporting and perform root cause analysis of services; analyse misses and ensure preventive/corrective actions
- Escalation points for import export community for improvement and resolution in relation to freight carriers, TCO, Flexitank. Key partner with countries and Global Bulk Parcel unit (GBPO) on Parcel Tanker import export operations
- Manage operational relationships with LSP to ensure understanding and adherence to BASF requirements and service level objectives, as well as facilitate issue resolution and drive improvements
- Identify and recommend opportunities for contract optimization, process improvements, and cost reductions. Proactively implement enhancements and focus on continuous improvement in import-export management, carrier, TCO and service provider operations.
- Enable regional steering and involvement in intra-regional and inter-regional shipment management / service delivery initiatives with shipping management team and GB community
- Develop and implement standard operating procedures (SOPs) for Liner/ TCO vendor management ensuring compliance with company policies and best practice
- Steer new development initiatives on maritime environment for proactive alternative or proposed solution to shipping challenge / advantage
- All other tasks as assigned relevant to meeting BASF and the objectives as outlined above
- Assumes back up responsibility for team member/line manager for service provider management and import-export operations as required
- Degree in Business Administration or equivalent, Logistics/Supply Chain/Business Management or related field
- Minimum 5-8 years in Logistics Operations, Logistics Service Provider management, Supply Chain Management. Working experience in the chemical industry preferred.
- Expertise in Supply Chain Management, Operational Logistics and Import-Export processes, including Incoterms, regulations and non-conformance management.
- Good capability in written and verbal English.
- Intercultural competence, communication and language skills, proactive and solution-oriented with good issue-handling skills.
- Proficient in Business Intelligence Tools, Excel, Word, and PowerPoint.
- Knowledge of International Maritime Dangerous Goods (IMDG), International Air Transport Association (IATA), Supply Chain Processes, Transportation Management (Air, Maritime and surface) and international trade preferred.
- Experience in project management & SAP implementation preferred.
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