Shipping Management & Operation Vendor Management Asia Pacific (Manager I)
- Kuala Lumpur
- Tetap
- Sepenuh masa
- Regional & Global Steering
- Lead end-to-end operational vendor management for Maritime Carriers, TCOs, Flexitanks, and Bulk Parcel services across Asia Pacific
- Operationalize global liner contracts and ensure alignment with global logistics strategy.
- Drive contract execution excellence, including onboarding, governance, compliance, performance monitoring, and operational optimization.
- Act as regional focal point for global maritime crisis management, business continuity, and shipping initiatives.
- Service Excellence & Performance Management
- Implement and lead service management frameworks aligned with BASF global standards for cost, quality, and sustainability.
- Manage and analyze contracted carrier performance, KPIs, cost benchmarks, allocation fulfilment, and compliance.
- Act as the primary escalation contact for shipping operations - including freight carriers, TCOs, and Flexitank
- Collaborate with internal stakeholders to resolve cross country service deviations and lead service recovery.
- Process Optimization & Innovation
- Lead regional and global structural and operational improvements across import/export and maritime processes
- Drive regional and global continuous improvement initiatives by analyzing trends, performance gaps and root causes to enhance reliability and cost-effectiveness.
- Develop SOPs that embed best practices, governance, and transparency across-country
- Lead regional risk assessment activities, contingency planning, and implementation of preventive and corrective measures.
- Strengthen collaboration across 3PLs and LLPs through regional and global alignment with logistics stakeholders, procurement, and business units to drive continuous innovation.
- Provide operational and cross-functional support; perform other tasks as assigned to meet BASF objectives.
- Serve as backup for team members and line manager for service-provider management and import-export operations as required.
- Degree in Business Administration or equivalent, Logistics/Supply Chain/Business Management or related field
- Minimum 5-8 years in Logistics Operations, Logistics Service Provider management, Supply Chain Management. Working experience in the chemical industry preferred.
- Expertise in Supply Chain Management, Operational Logistics and Import-Export processes, including Incoterms, regulations and non-conformance management.
- Good capability in written and verbal English.
- Intercultural competence, communication and language skills, proactive and solution-oriented with good issue-handling skills.
- Proficient in Business Intelligence Tools, Excel, Word, and PowerPoint.
- Knowledge of International Maritime Dangerous Goods (IMDG), International Air Transport Association (IATA), Supply Chain Processes, Transportation Management (Air, Maritime and surface) and international trade preferred.
- Experience in project management & SAP implementation preferred.
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