Assistant Manager, Operation
Executive Recruiters Lihat semua pekerjaan
- Cheras, Kuala Lumpur
- Tetap
- Sepenuh masa
- Manage projects end‑to‑end, ensuring SOPs, timelines, and compliance are met.
- Review briefs from BD/Sales, clarify requirements, and drive smooth execution.
- Identify workflow gaps and propose improvements.
- Coordinate with government authorities and runners to keep deliverables on track.
- Prepare and review license, permit, and regulatory documents.
- Ensure accuracy and completeness of submissions.
- Track application status, follow up with authorities/vendors, and maintain records.
- Provide regular updates to Account Managers and senior management.
- Escalate risks or delays with recommended solutions.
- Maintain trackers, checklists, and compliance documentation.
- Lead and mentor Operation Executives.
- Plan workload distribution and assign projects based on capacity.
- Conduct team check‑ins to monitor progress and resolve challenges.
- Ensure timely, accurate project delivery.
- Lead SOP updates and revisions based on project learnings.
- Standardize templates and workflows for consistency.
- Refine tools/processes to improve efficiency and reduce errors.
- Diploma/Degree in Business, Law, Compliance, or related fields (or strong operational experience).
- Minimum 3 years in operations, administration, or project support.
- Strong written Bahasa Malaysia and fluent Mandarin.
- Skills: leadership, problem‑solving, stakeholder management, accuracy.
- Success measured by submission success rate, error rate, checklist adherence, timeline delivery, and team satisfaction.
- Attractive pay package aligned with experience, plus lifestyle and operational allowances.
- Medical benefits to support employee well‑being.
- Professional Growth – Hands‑on exposure to regulatory projects and opportunities to shape SOPs and processes.
- Career Development – Structured training and mentorship to strengthen operational and compliance skills.
- Direct involvement in projects that influence business licensing, compliance, and organizational success.