
Specialist, DC Shift lead
- Kuala Lumpur
- Tetap
- Sepenuh masa
- Managing/coordinating service provider performance including tracking work order completion and validating invoices as needed. Provide facility specific assistance to the project management team as needed or requested.
- Ensure all site management and operations practices comply with company and client standards.
- Communicate/Escalate with appropriate parties (facility manager, client, OEM vendors, etc.) as needed.
- Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
- Create a weekly report to send to the Info Systems Project Management team to assist them in reviewing incidents to determine what events have occurred that may be operational losses.
- Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
- Cultivate and maintain a positive working relationship with client representatives (JLL or external) and service providers.
- Performing day-to-day oversight/monitoring of work order completion and follow-up with service provider and client.
- Recommend continuous quality improvement practices across the client portfolio.
- Work with client Finance group and the Facility Managers in entering, creating, and ordering PO numbers for capital projects.
- Create recurring maintenance schedules for vendors.
- Support the Engineering Manager with assigning tasks to technical resources
- Support Facilities Manager on arranging PPM contractors for submitting JHA, worker name list and confirm the dates.
- Assist Facilities Manager to source for any material that require to purchase.
- Assist on requesting for permit to work supporting document from contractor before schedule for any work.
- Support to check on the safety induction validity for contractor.
- Communication and relationship coordination
- To ensure the site provision of safe working environment and compliance to HSE standards.
- Competent in under taking Job Hazards Analysis (JHA)
- Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.
- Provide general overall facility management services including continuous monitoring of office / facility.
- Act as an interface with client, visitors and guests
- Ensure appropriate follow up with customers
- Provide direction/information to vendors, facilities staff and service providers as required ensuring excellent coordination/execution of work within client environment with minimal disruption.
- Assist with budgetary requests, analysis and reporting
- Assist with researching, analyzing and reporting budget variances
- Coordinate portfolio and responsibility changes with data management team to update location service matrix as needed.
- Train vendors/engineers on all applicable software platforms as needed (CMMS, etc.)
- Electrical distribution (Low Voltage) coordination work – Senior Technician
- Any and all duties/tasks as assigned.
- Responsible in space planning for allocation and utilization of space or re-organizing current premises for new building occupants include plotting and updating floor layout plan on
- AutoCAD.
- Arranging/monitoring contractor on PTW process
- Diploma in Engineering/A4 Chargeman Certification from Suruhanjaya Tenaga.
- Registered Electrical Worker or equivalent.
- 3 – 4 years of relevant experience in engineering or constructions services.
- 1 – 2 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
- Critical environment experience within similar sized site or operation.
- Experienced with continuous improvement initiatives and preparation of reports.