Mandarin Speaker] Customer Service Representative - Insurance Industry

Aegis BPO Malaysia Sdn Bhd

Petaling Jaya, Selangor
RM 3,000 per bulan
Tetap
Sepenuh masa

2 hari lepas

MohonKelayakanNOW URGENT HIRING!Customer Service Representative - Insurance Industry [Urgent Hiring]Fixed Shift | ️Normal Working Hours | Immediate Joiners PreferredLocation: Ara Damansara, Petaling JayaJob Type: Full-Time | OnsiteShift Timing: 9:00 AM - 6:00 PM (Fixed Shift; Work Life Balance)Working Days: Monday - Friday (Weekend Off Day)Salary: Fixed Basic Salary + Performance IncentivesWhat We're Looking For:

Good communication skills in English and Fluent speak in Mandarin
Basic computer proficiency
Prior experience in customer service is a plus
Ability to remain calm and empathetic under pressure
Willingness to work in a fixed day shift schedule

TanggungjawabKey Responsibilities:

Handle inbound and/or outbound calls related to insurance queries
Assist customers with policy information, claims, payments, and renewals
Resolve issues efficiently and with a high level of professionalism
Update customer records and ensure accurate documentation
Collaborate with internal teams to escalate complex issues

ManfaatPerks & Benefits:

Fixed Working Hours & Weekend Off
Job Stability with Long-Term Projects
On-the-Job Training
Able to travel two places (KL Sentral & Ara Damansara)
Mandarin speaker will have additional benefits with the basic salary RM3000

Ready to start your career in a professional and stable environment?Apply Now! Fresh graduate are welcomed!Send your resume to: Manfaat tambahan

Staff Activities
Training Provided
5 Working Days
Allowance Provided

KemahiranCustomer Service Effective Communication Problem-Solving Skills Empathy Mandarin Language ProficiencyPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Maukerja

Memohon