Customer Service Executive - Global Photographer Industry (Mandarin Speaker)

Aegis BPO Malaysia Sdn Bhd

Petaling Jaya, Selangor
RM 3,000 per bulan
Tetap
Sepenuh masa

13 hari lepas

MohonKelayakanWhat We Offer:Job Position: Customer Service SpecialistIndustry: Printer & Imaging SolutionsWorking Hours: Day Shifts Only (Permanent Off day on Sunday)Location: Ara Damansara, Petaling Jaya (Nearby Ara Damansara LRT)Salary: Monthly salary with minimum RM3000 above, plus KPI incentive up to RM200Skills & Qualifications:Experience: Previous experience in customer service or technical support, preferably in the printing industry. Fresh graduate and SPM leavers are welcomed! Training will be provided.Technical Proficiency: Familiarity with printer hardware and software is a plus.Problem-Solving: Ability to think on your feet and resolve issues quickly.Communication: Excellent verbal (English & Mandarin) and written communication skills. Mandarin is required as you will need to support mandarin speaking clientsTanggungjawabKey Responsibilities:Product Support: Assist customers with printer-related inquiries, troubleshooting, and resolving issues.Communication: Provide prompt and courteous responses to customer emails, calls, and chats.Reporting: Maintain accurate records of customer interactions and feedback.Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.ManfaatPerks & Benefits:Paid Time Off: Generous vacation days and holidays. (5 working days per week)Growth Opportunities: Professional development and career advancement.Health Coverage: Medical leave entitlementTeam Environment: Work with a supportive and dynamic team.Manfaat tambahan

5 Working Days
Allowance Provided
Training Provided

KemahiranCustomer Service Mandarin Language Proficiency Communication SkillsPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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