Telemarketing Specialist

• Telemarketing Specialist (Mandarin Support - REMOTE)

• Bachelors Degree: Business Administration, Finance, Marketing, or a related field.
• Relevant Certifications: Certifications in finance, sales, or business development can be a plus.

• Sales Experience: 2-3 years of telemarketing or sales experience, preferably in financial services or loan products..
• Industry Experience: Experience in banking, financial services, or a similar sector is often preferred.
• SME Market Understanding: Knowledge of the challenges and needs specific to SMEs.

• Excellent verbal and written communication skills both in English & Mandarin is required to effectively pitch and sell loan products.
• Strong ability to negotiate terms, persuade clients and close deals.
• Ability to build and maintain strong relationships with clients.
• Capability to analyze financial statements and assess creditworthiness.
• Proficiency in using various sales techniques and methodologies.
• Ability to handle rejection and stay motivated in a high-paced, target-driven environment.
• Familiarity with Customer Relationship Management (CRM) software to manage leads and customer data.

• Customer-Oriented: Focused on understanding and meeting the needs of the customer.
• Target-Driven: Motivated by achieving and exceeding sales targets.
• Self-Motivated: Ability to work independently and manage time effectively.
• Problem Solver: Aptitude for solving client issues and providing tailored financial solutions.
• Adaptable: Able to adapt to different situations and clients' needs.

• Basic RM 3500 - RM3800
• Commission Pay

• Training Provided
• Birthday Leave
• Annual Leave
• Medical Leave
• EPF, Socso Contributions
• Maternity leave

• Immediate

• Full-time
• Remote work
• Monday to Friday (9.00a.m - 6.30p.m)

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