Mandarin Speaker] Customer Service Representative – Insurance Industry
Aegis BPO Malaysia Sdn Bhd
- Petaling Jaya, Selangor
- RM 3,000 per bulan
- Tetap
- Sepenuh masa
- Good communication skills in English and Fluent speak in Mandarin
- Basic computer proficiency
- Prior experience in customer service is a plus
- Ability to remain calm and empathetic under pressure
- Willingness to work in a fixed day shift schedule
- Handle inbound and/or outbound calls related to insurance queries
- Assist customers with policy information, claims, payments, and renewals
- Resolve issues efficiently and with a high level of professionalism
- Update customer records and ensure accurate documentation
- Collaborate with internal teams to escalate complex issues
- Fixed Working Hours & Weekend Off
- Job Stability with Long-Term Projects
- On-the-Job Training
- Able to travel two places (KL Sentral & Ara Damansara)
- Mandarin speaker will have additional benefits with the basic salary RM3000
- Staff Activities
- Training Provided
- 5 Working Days
- Allowance Provided
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