Chief Operating Officer

• Ensure the consistent execution of maintenance and service delivery.

• Oversee the deployment, integration, and effective use of TOMMS across all sites, maintaining data integrity and adherence to standards.

• Develop and lead a centralized analytics framework to enable operational decision-making, predictive maintenance, and cost control.

• Ensure adherence to protocols, covering contribution schedules and utilization monitoring, and to relevant authorities’ requirements for.

• Proactively engage with stakeholders.

• Foster a team culture that is Bold leadership, Respectful collaboration, Innovative thinking, Steadfast integrity, and Knowledge-based decisions.

• Track site-level KPIs and benchmark performance to identify and address operational gaps.

• Provide guidance and development to site heads and the HQ team through structured performance reviews and coaching.

• Drive procurement strategy, optimize contracts, and ensure cost efficiency across facilities operations.

• Lead initiatives on energy efficiency, asset lifecycle management, and sustainability.

• Oversee the development and execution of emergency readiness, safety governance, and incident management procedures.

• Prepare executive-level reports and strategic insights for the MD and Management.

• Bachelor’s degree in Engineering, Facilities Management, or a related field.

• At least 10 years of experience in multi-site facilities operations and senior leadership positions.

• Demonstrates courage in decision-making while taking responsibility for results.

• Establishes respectful and collaborative relationships across teams and stakeholders.

• Promotes mutual respect and develops constructive connections across teams and stakeholders.

• Acts with integrity by showing consistency, honesty, and ethical behavior in decisions.

• Applies knowledge, expertise, and evidence-based insights to decision-making and problem-solving.

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