Overview Job Summary If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have so…
Overview The Assistant Quality Assurance (QA) Manager supports the Quality Assurance Manager in leading and overseeing quality processes, ensuring service excellence, and driving…
Overview: We are seeking an enthusiastic and motivated Intern to join our team. This is an excellent opportunity for someone who is looking to gain hands-on experience in the BPO…
Overview We’re looking for a motivated individual to support our recruitment team as an intern or on a short-term (up to 3 months) contract. This opportunity offers hands-on exp…
Teleperformance Malaysia Hiring! Full Time Customer Success Specialist - Mandarin (Salary up to RM 6k+++) in Pulau Pinang, Earn up to MYR 5,000 - Ricebowl e.target.src = 'https:/…
Mohon Kelayakan Proficiency in Mandarin and English (spoken and written). Strong communication and interpersonal skills. Ability to work in a rotational shift schedule. Com…
Overview About the Role We are looking for a detail-oriented and proactive Capacity Runner (Mandarin-speaking) to support our Workforce Management (WFM) team. The role is respo…
Overview About the Role We are looking for a dedicated Quality Team Lead (Mandarin-speaking) to oversee the quality assurance process within our BPO operations. The role will b…
Overview About the Role We are seeking a highly driven and experienced Program Manager (Mandarin-speaking) to join our BPO operations. This role is critical in managing large-s…
Overview About the Role We are seeking an experienced and detail-oriented Real-Time Manager (Mandarin-speaking) to join our Workforce Management (WFM) team. This role is respon…
Overview (Minimum 6-month requirement) The Quality Intern will be responsible for Power BI Quality Dashboard creation, manage and collaborate with related stakeholders. Quali…
Qualifications Requirements Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams 3…
Qualifications Requirements: Bachelor’s degree or equivalent experience in a call centre or business-related field (e.g., management, sales, tourism) Minimum of 2 years Traini…
Overview About the Role We are looking for passionate, customer-focused Mandarin-speaking Customer Service Representatives to join our team. In this role, you will be responsib…
Qualifications Excellent communication rapport-building skills. Strong analytical skills Strong ability to provide Operations Director/Managers with inputs on possible resolut…
Qualifications Main Requirements: Bachelor’s degree or equivalent diploma in any discipline Candidate must be able to work on rotational shift (3 shift / 5 working days) Min…
Qualifications Requirements: Bachelor’s degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows …
Qualifications Minimum requirements: Bachelor Degree preferred Significant experience in a complex fast paced environment Minimum 2 years of prior relevant people management …
Overview The Training Manager typically works in an office environment but may also conduct training sessions in various locations, including client sites. The role may require …
Overview We are looking for Coach SME (Subject Matter Expert) to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service t…
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