Outsourced Client Service Executive

• Diploma or Degree in Business Administration, Human Resources, Management, or a related field.
• Experience in immigration services, bank account opening, or licensing.

• Manage end-to-end processing of visa applications (e.g. Employment Pass, Professional Visit Pass, Dependent Pass, etc) through relevant government portals (e.g. ESD, MYXpats, MDEC, etc).
• Liaise with the Immigration Department of Malaysia, Ministry of Home Affairs, Expatriate Services Division (ESD), Malaysia Digital Economy Corporation (MDEC), and other relevant authorities on immigration matters.
• Prepare and compile required documents for visa submissions and renewals.
• Monitor application timelines and follow up on pending cases.
• Maintain accurate records of all applications, submissions, and approvals.
• Assist in advising internal teams and clients on visa requirements, timelines and changes in immigration laws.
• Handle cancellations and transfers of work permits when needed.
• Coordinate with banks for preparation of documents required for opening company bank account openings, KYC documentation, and other related processes.
• Liase with banks to arrange appointments and ensure smooth account setup.
• Ensure all forms are properly filled and signed according to the bank's requirements.
• Prepare and submit applications for various business-related licences (e.g. business premises license, signboard license, WRT license, etc).
• Liase with local authorities such as DBKL, MBPJ and other local councils.
• Ensure timely renewal of licenses to avoid penalties or business disruptions.
• Keep track of license expiry dates and maintain a proper filing system for all licenses.
• Ensure all activities comply with Malaysian laws, regulations, and company policies.
• Assist with other corporate service matters as assigned.

• EPF/SOCSO
• MC:14 days
• AL:14 day
• Bonus : Once a year, subject to the company performance
• Medical claim

Ricebowl