Customer Service Specialist

• Identify and pursue new business opportunities through cold-calling and email campaigns to potential customers
• Develop and maintain a strong understanding of our products and services to effectively communicate their value to customers
• Build relationships with potential customers, understand their needs, and identify opportunities to upsell and cross-sell our products and services
• Generate and follow up on leads, converting them into sales appointments and ultimately into closed deals
• Meet and exceed monthly sales targets, with a focus on increasing revenue growth and market share
• Collaborate with internal teams, such as marketing and product development, to stay up-to-date on new products and services and gather insights on customer needs
• Maintain accurate records of sales activities, leads, and customer interactions.
• Attend training sessions to enhance product knowledge and sales skills

• Diploma or degree in Marketing, Sales, or a related field
• 1-2 years of experience in outbound sales or telemarketing
• Strong communication, negotiation, and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively
• Strong analytical skills, with the ability to analyze sales data and adjust strategies accordingly

• Experience in the automotive industry or related field

• Basic salary RM3000 per month
• Ongoing training and development opportunities
• Collaborative and dynamic work environment

• Maternity leave
• Opportunities for promotion
• Professional development

• 5 days a week

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